Contact Staff

--Select Contact Form-- Bug Report Suggestion Report A Player Cannot Connect To Server False Ban Appeal Combine Gift Cards Store Issue Other

Bug Report

Your Minecraft Name:

Server: --Select Server That the Bug Happened On-- Survival Hub

Are You on Minecraft Bedrock Edition?

Newwind Bedrock is experimental. Thanks for reporting any bugs you encounter.

Bug Description:

Steps to Replicate:

Unlisted Video/Picture of Bug (Recommended):

Bug Frequency:

Items Lost:

Email Address (So That We Can Respond):

Submit Bug Report

Suggestion

Your Minecraft Name:

Suggestion:

How It Works:

Does It Fit?:

Balanced in Combat? (If Applicable):

Email Address (So That We Can Respond):

Submit Suggestion

Player Report

Your Minecraft Name:

Rulebreaker's Minecraft Name:

Rule Broken: --Select Which Rule They Broke-- Cheating IRL Trading Cross-Server Trading Exploiting Bugs Damaging The Server (Lag Machines etc.) Involving Server With Illegal Activities Doxxing Ban Evasion Targeted Harassment Blackmailing For Newwind Items Advertising/Spam Encouraging Others To Break Rules Aged under 13 Without Parental Supervision

Personal Info That Was Shared:

Server: --Select Server That They Broke the Rule On-- Survival Hub

Description:

Unlisted Video/Picture of Proof (Recommended):

Email Address (So That We Can Respond):

Submit Player Report

Connection Failure

Your Minecraft Name:

Error Messages (If Applicable):

Are You on Minecraft Bedrock Edition?

Newwind Bedrock is experimental. Thanks for reporting any bugs you encounter.

Internet Service Provider:

Unlisted Video/Picture of Issue:

Email Address (So That We Can Respond):

Submit Connection Failure

False Ban Appeal

If your game says "Invalid Client State" you are not banned, just wait for a while.

Your Minecraft Name:

Accounts:

Are You on Minecraft Bedrock Edition?

Newwind bedrock can sometimes cause false bans/kicks. Thanks for reporting.

False Ban Reason:

Mods/Cheats:

Have You Read The Rules Page?

Email Address (So That We Can Respond):

Submit Ban Appeal

Store Issue

What Store Issue Do You Have?: --Select Issue-- My Items Purchased on the Store Did Not Arrive I Wish to Refund a Rank/Items Bought from the Store

We cannot return items/ranks that have been successfully bought on the store, we can, however, transfer ranks to another account that you own. Please contact us at: support@newwindserver.com.

If your purchased items did not arrive, and it has been more than 15 minutes, please contact us at: support@newwindserver.com.

Combine Gift Cards

The balance of the second gift card will be added to the balance of the first gift card.

Your Minecraft Name:

First Gift Card Code:

Second Gift Card Code:

Merge Gift Cards

Email Us